Computer & Laptop Diagnosis / Troubleshooting

If your computer crashes or is having problems, there can be many causes. We will put your system through its paces and find the right solution for the problem.

Our Service

£ 35
For a fixed price*
  • We search intensively for the cause of your computer problems
  • We use hardware diagnostic tools (For RAM, HDD, CPU)
  • We apply test components
  • As required we test your power supply unit
  • We give a comprehensive explanation about the problems we found
  • We prepare a cost report for the repair

A perfect service from TrustATec

Your computer has problems and you are getting cryptic error messages that you may not understand? Your system crashes often – but it is not obvious why? The causes can be varied and are not obvious at first glance. Therefore, to save yourself time and hassle let us provide a comprehensive and detailed error report by one of our technical experts for your PC or laptop repair. Following this, you will know if you need to repair or upgrade your computer and be able to assess if a new computer would be more cost effective.

Fast PC-help with the Troubleshooting Service from TrustATec

Our PC or laptop service analyses your computer and puts it through its paces to find the cause, so we can suggest an appropriate solution to your problem. For this purpose, we carry out a visual examination and use a professional hardware diagnostic tool in order to evaluate the performance of RAM, HDD and CPU. We use certified test components and test, if necessary, the functionality of the power supply of your computer. Following the failure diagnosis, we create a report for a complete repair, for the necessary PC service and benefits. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.

Perfect service is our mission

Professional IT services at attractive fixed prices: Our network of locations throughout the UK offers professional on-site and home visit services for PCs and laptops – no matter where you bought your device and regardless of manufacturer.

Our Services

Service for End Customers

  • We offer a professional repair service for PCs and laptops, regardless of manufacturer or brand.
  • We support you in setting up your new device.
  • We install and connect your technical equipment quickly, easily and to your requirements.
  • Your motherboard does not work anymore? Your graphics card is defective? We as your PC experts save and backup your data, replace the hardware and install new components.
  • We give explanations about what we do in a way that is easy to understand.

Services for Business Customers

  • You do business. We do IT. We offer IT support for your company!
  • Whether data loss, server failure or irreparable defects. We are the professional IT service for companies to help secure your IT infrastructure from cyber criminals.
  • From the delivery and installation of IT equipment to the connection of the network and server, we are the competent partner for your company. We ensure that servers are on the cutting edge of technology, the configuration of the components is carried out professionally and businesses are ideally protected.
  • Whether technical innovations, important security updates or troubleshooting our maintenance service keeps your IT infrastructure up-to-date.
  • Transparent costs and services are the TrustATec promise and guarantee.
*All prices are including VAT and without parts. At participating TrustATec stores and partners. Travelling expenses may be charged by our partners separately.